Setting the Standard for Excellence

Carrier's Factory Authorized Dealer initiative is a rigorous, standards-based national endorsement. Less than five percent of heating and cooling professionals in the country receive this distinciton. We have developed this comprehensive evaluation process because we recognize that how you ultimately feel—in your home and about Carrier brand equipment—has a lot to do with the performance of the dealer representing it. Even if your dealer recommends the best equipment, how well it performs and meets your needs depends heavily on their expertise in installing and servicing that equipment, and on how well they take care of you as a customer.

Better Products, Better Knowledge, Better Service...

Your Carrier Factory Authorized Dealer has met Carrier's rigid criteria and close scrutiny for the quality of its products, knowledge, and service. You can count on:

• Some of the quietest, most energy-efficient, environmentally-sound products from the world leader in home comfort technology and innovation.
• Certified installers and technicians who have passed a comprehensive set of core and specialty exams to ensure their technical competency.
• A technical team that strictly adheres to Carrier installation service procedures and uses genuine Carrier replacement parts whenever possible to ensure your system performs as promised.
• Sales representatives who have attended Carrier University, a structured training program for learning how to better identify and recommend appropriate home comfort solutions.
• A professional heating and colling dealer who actively solicits and responds to customer feedb ack to maintain an exemplary satisfaction score in Carrier's proprietary customer satisfaction program.
• A company that is certified by the Environmental Protection Agency for proper refrigerant handling.
• A company that abides by a long list of sound business practices, such as maintaining all required local licenses, having appropriate insurance and liability coverage and fulfilling warranty obligations in a timely manner.

... Guaranteed!

We are so confident that you will be comfortable—not only with your Carrier heating and cooling products, but with your Carrier Factory Authorized Dealer—that we back it up in writing with a 100% satisfaction guarantee. If, for any reason, you are dissatisfied with your Carrier equipment within one year of installation, you Carrier Factory Authorized Dealer will correct the problem or remove the equipment and refund your purchase price. Ask your Dealer for a copy of the guarantee for details and limitations.

Make One Good Call

For comfort and value, there is a simple, risk-free solution to ensure that your heating and cooling professional delivers as promised. Choose your Carrier Factory Authorized Dealer...where your satisfaction is a sure thing.

A Sure Sign of Comfort ... Guaranteed!

With all of the clutter an options out there, how do you make heads or tails out of choosing a heting and cooling professional? It just got easier. Look for the Carrier Facgtory Authorized Dealer logo. It lets you know that these dealers have met Carrier Corporation's rigid criteria and careful scrutiny for the quality of their products, knowledge and service. And it means their performance is backed by Carrier's 100% Satisfaction Guarantee.

So look to a Carrier Factory Authorized Dealer. Carrier's seal of approval is your sure sign of comfort.